Privacy Policy

Privacy Policy for WA Wildlife (Native ARC Incorporated)

At WA Wildlife, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.

1. Information We Collect:

We collect personal information from our customers to provide them with our products and services. The types of information we may collect include:

  • Contact information (such as name, email address, phone number, and mailing address)
  • Payment information (such as credit card details)
  • Demographic information (such as age, gender, and location)
  • Information related to your interactions with us (such as purchase history and customer support inquiries)

2. Use of Personal Information:

We use the collected personal information for the following purposes:

  • To process and fulfil orders, including delivery and payment processing
  • To communicate with customers regarding their orders, inquiries, and updates
  • To provide customer support and address any concerns or issues
  • To improve our products, services, and website functionality
  • To send promotional offers, newsletters, and marketing communications (only if you have opted in to receive such communications)
  • To conduct research and analysis for business purposes

3. Protection of Personal Information:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Implementing secure data storage and transmission protocols
  • Regularly updating our security systems and software
  • Restricting access to personal information only to authorized personnel
  • Maintaining physical, technical, and administrative safeguards

4. Sharing of Personal Information:

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in delivering our products and services (such as shipping companies and payment processors)
  • With marketing partners who help us conduct promotional activities (only if you have provided consent)
  • ¬†When required by law or to protect our rights, safety, or property
  • In the event of a merger, acquisition, or sale of assets, where personal information may be transferred to the new entity

5. Your Rights:

You have the right to access, update, and correct your personal information held by us. You may also request the deletion of your personal information, subject to legal limitations. To exercise these rights or make any inquiries regarding your personal information, please contact us using the information provided below.

6. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy:

Our products and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective upon posting.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

WA Wildlife
172 Hope Road Bibra Lake 6163
support@wawildlife.org.au